FAQ | AI Subscription

Orders & Delivery

How fast will I receive my subscription?

Usually within 3 office hours (10:30 AM - 12:30 AM BD time). Late-night orders are processed the next morning.

How do you deliver the product?

Credentials or keys are delivered directly to your Account Dashboard and via WhatsApp with full setup instructions.

Can I place an order anytime?

Yes, 24/7. Deliveries and payment confirmations are processed during daily office hours.

Which payment methods do you accept?

bKash, Nagad, Rocket, Binance Pay, and USDT. No international credit card needed.

Are there any hidden fees?

No. Every listed price is in BDT with VAT included. What you see is what you pay.

Do you offer bulk or business discounts?

Yes. For 5+ seats or agency accounts, contact us on WhatsApp for a custom discount.

What is the difference between Personal and Shared?

Personal: 100% private account exclusively for you. Shared: Shared seat at a budget-friendly price. Card badges show the type.

How many devices can I use?

Each product displays its device limit (e.g. 1 device max). Staying within the limit ensures uninterrupted service.

Can I upgrade or extend my plan later?

Yes. Send your order ID to WhatsApp before expiry and we will extend or upgrade your plan.

What if a subscription or key stops working?

Message us during your warranty term. We provide an instant replacement or refund according to our policy.

Can I get a refund if I change my mind?

Once delivered and activated, digital licenses cannot be refunded. Faulty or non-working items are 100% covered.

How long does replacement support take?

Usually within the same working day during office hours.